Privacy Policy

Overview

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us or otherwise collected by us through this website simico.com.au.

When handling personal information we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner.

Please read this policy carefully. By providing personal information to us, you consent to our collection, holding, use and disclosure of your personal information in accordance with this policy.

Collection of personal information

‘Personal information’ means information or an opinion about an identified individual or an individual who is reasonably identifiable. We collect personal information for the primary purpose of operating our business and providing our services.

The types of personal information we collect depends on the reason for collection. Personal information we collect may include: names, email addresses, mailing addresses, telephone numbers, employment information, emergency contact details, reference details, visa details, qualifications and training information, such other information you provide to us, and any other information reasonably necessary for operating our business and providing our services, including for associated administrative and legal purposes.

We may collect personal information from you whenever you input such information into our Site or otherwise provide such information to us.

Purpose of collection

We collect your personal information to enable us to:

· confirm your identity

· confirm the accuracy of information provided to us

· operate our business and provide services and/or employment to you, and

· manage our relationship with you.

We may also collect personal information for any other purpose reasonably incidental to the purposes set out above.

Disclosure of personal information

We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or contractors as is reasonably necessary for the purposes set out in this policy. Personal information is only supplied to a third party when it is required for the operation of our business or the delivery of our services.

From time to time, we may also need to disclose personal information to comply with legal requirements, such as a laws, regulations, court orders, subpoenas, warrants, or otherwise in the course of legal proceedings or in response to a law enforcement agency request.

We may use overseas or cloud storage facilities, data hosting facilities or third party service providers for our Site. This does not change our commitment to safeguard your privacy. By submitting your information to us, you expressly agree and consent to the disclosure, transfer, storing or processing of your information outside of Australia. In providing this consent, you understand and acknowledge that countries outside Australia do not always have the same privacy protection obligations as Australia in relation to your information. If you do not agree to the transfer of your information outside Australia, please contact us at the email address listed in this policy.

Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this policy regarding the handling of your personal information.

Personal information that is also sensitive information

‘Sensitive information’ is a sub-set of personal information that is given a higher level of protection under the Australian Privacy Principles. The type of sensitive information we may collect is: limited health information.

We will not collect sensitive information about you without first obtaining your consent.

In the event that you provide your consent, sensitive information will only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected.

Sensitive information may also be used or disclosed if required or authorised by law in accordance with this policy.

Storage and security

We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification, and disclosure.

No information transmitted over the Internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with policy.

Website

When you visit our website

We collect some information about you automatically when you visit our website or use our services. This information includes your IP address, device type, the webpage you visited before coming to our website, what pages you are visiting on our website and for how long, any links you click on while using our website and any identifiers associated with your device. This also includes the use of Google Analytics. This information is used to gain a better understanding of how users interact with the website in order to create a better user experience. If you have given

us permission through your device settings, we may collect your location information in our mobile app.

Cookies

We may use cookies on this Site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, they do allow third parties such as Google to cause our advertisements to appear on your social media and online media feeds. If and when you choose to provide the Site with personal information, this information may be linked to the data stored in the cookie.

Third party sites

Our Site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this policy.

Your rights and controlling your personal information

Your provision of third party information: If you provide us with third party personal information then you warrant to us that you have the third party’s consent to provide this.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information, you may change your mind at any time by contacting us at the email address listed in this policy.

Access: You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act. An administrative fee may be payable for the provision of information. We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us by email. We rely in part upon you advising us when your personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete, or out of date.

Complaints: If you believe that we have breached the APPs and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.

Amendments

This policy may be amended, including with changes, additions, and deletions, from time to time in our sole discretion. Your continued use of our Site following any amendments indicates that you accept the amendments. You should check this policy regularly, prior to providing personal information, to ensure you are aware of any changes, and only proceed to provide personal information if you accept the new policy.

For any questions, please contact our Privacy Officer at:

Simico Pty Ltd | 1, 24 Ross Street, Parramatta NSW 2150 | (02) 7813 6144 | info@simico.com.au

Last update: 13 May 2025